Shipping policy
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
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Traditional prescriptions will be picked up at your local pharmacy for your convenience.
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Domestic Shipping Rates and Estimates
Calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. ​
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In-store pickup
In-store pickup is not available at this time. For your safety, all products are shipped directly to you with approved carriers FedEx, UPS, and USPS.
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International Shipping
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Payment acceptance is for the US only at this time.
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We do not ship outside the United States.
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How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
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If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us with your name and order number, and we will look into it for you. Include a link for customers to track their order if available.
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Shipping to P.O. boxes
We ship to residential, commercial, and P.O. boxes in the U.S.A..
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Refunds, returns, and exchanges
We accept returns up to 10-days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
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In the event that your order arrives damaged in any way, please email us as soon as possible at help@virtualdoctors-onlineprescriptions.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
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If you have any further questions, please don't hesitate to contact us at help@virtualdoctors-onlineprescriptions.com.
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Federally Mandated Disclaimer
Statements made regarding these products have not been evaluated by the Food and Drug Administration. The efficacy of these products has not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure or prevent any disease. All information presented here is not meant as a substitute for or alternative to information from healthcare practitioners. Please consult your healthcare professional about potential interactions or other possible complications before using any product.
The Federal Food, Drug, and Cosmetic Act require this notice.
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Neither the Company nor its representatives are providing any medical advice, and none should be inferred, from any ideas, suggestions, testimonials, or other information set forth on this website or in other Company materials or provided over the phone, in the mail, in product packaging, or in email correspondence. This website may contain links to third-party websites. The Company provides these links as a convenience only and does not endorse any of these sites. The Company is not responsible for the content of and does not make any representations regarding the materials on, such linked third-party websites. If you decide to access or rely on information at a linked third-party website, you do so at our own risk.
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Products are not for use by or sale to persons under the age of 18.